Information and legal assistance for refugees from Ukraine
Information leaflets for people fleeing from Ukraine
Information for Ukrainian citizens fleeing Ukraine, for refugees recognised in Ukraine and for stateless persons and their family members
This document provides you with important information if
- you are a Ukrainian citizen,
- you are a Ukrainian citizen’s family member,
- you have been recognised in Ukraine as a refugee or as a stateless person,
- you are a refugee or stateless person recognised in Ukraine’s family member,
you lived in Ukraine prior to 24 February, and arrived in Hungary on 24 February or later. Persons fleeing Ukraine may enter Hungary at any border crossing without restrictions.
Information for those Ukrainian people and refugees who fled Ukraine before 24 February
This leaflet has useful information for you if you legally arrived in Hungary before 24 February 2022 and now you cannot return to Ukraine for the war AND you are a Ukrainian citizen or a family member (wife or husband, partner, children under 18, parents of a Ukrainian children and other relatives, who lived in the same household, even if not Ukrainian citizens) of a Ukrainian citizen, or if you have been recognized as a refugee or stateless person in Ukraine or are a family member of such person.
Information for nonUkrainian citizens fleeing from Ukraine
This leaflet has useful information for you if you don’t have Ukrainian nationality, but you lived in Ukraine and you had to leave Ukraine because of the war.
Information on the protection of children fleeing from Ukraine
Millions of children have been forced to leave Ukraine since the beginning of the war. They are in a particularly vulnerable situation, which is why they require an additional measure of legal and social support.
You can read our information leaflet here.
- Information Note about the legal situation of persons fleeing from Ukraine
Frequently asked questions and answers for refugees from Ukraine
We have gathered recurring questions that refugees from Ukraine have asked our staff and that we have not covered in our information leaflet. The document can be downloaded and distributed in English, Ukrainian and Russian.
The Hungarian Helsinki Committee assists refugees from Ukraine. Asylum seekers can count on us.
Since 24 February, we have continuously been on duty, doing what we are good at: providing information, free legal assistance and accessible information notes for those who have to flee Ukraine. We are also responding to questions from international organizations and the media about the current situation.
You can contact us here:
We set up a hotline for refugees from Ukraine where we can answer your questions in Russian on Monday: 12-16, Wednesday: 14-18, Friday: 10-14 pm.
Please call us at: +36 70 302 6219
Did you have a problem with our services? Were you harmed in any way when receiving our assistance? Contact us!
Other aid organizations
If you need help with questions that are not legal
The Baptist Aid helps the people fleeing from Ukraine by providing – amongst other things – the following services: information, hot meals, provisional accommodation, organising travels, counselling and help to find a job.
Cordelia Foundation provides psychological assistance with psychiatrists, psychologists, special therapists, trained interpreters and other helpers to those people fleeing Ukraine.
- for Ukrainian or English speaking clients: +36-70-60-9122
Jesuit Refugee Service
The Jesuit Refugee Service helps the people fleeing from Ukraine with an accommodation programme. The JRS also helps the refugee children’s access to schools by organising teaching material on Hungarian as a foreign language and by organising workshops to children.
The Lutherans help the people fleeing Ukraine with accommodation, counselling, clothes, food and medicine.
Contact: Andrási Júlia: firstname.lastname@example.org +36205133152
The mobile team of the Menedék Association can help with answering questions related the the following topics: residency, family reunification, applying for jobs, long term settlement, access to health care and information related to education. After a needs assessment, they can also organise programmes for children and access to psychological support.
Menedék Association also provides information and help in cases of workplace exploitation.
Contact info: Victims of workplace exploitation can ask for help by email at email@example.com or by phone on the free-to-call number: +36 80 625025
Community programmes in Mira Ház on weekdays between 3-7 pm: programmes for children, families, yoga for women, sports, Hungarian language classes, free internet, information provision and a cup of tea. The volunteer mentors trained by Artemisszió also help refugees and private individuals providing accommodation to refugees.
- Messenger: Mira Bokréta
Next Step Association
Next Step Association’s ongoing mental health program is now offering free mental health support for those struggling with the recent changes imposed on them by the war waged on Ukraine. They have set up a free delivery and pick-up centre in their office in the city centre of Budapest, where all those who have fled the Ukrainian crisis are welcome to pick up essential items to make their lives easier. (food & clothes & personal hygiene)
Hungarian Civil Liberties Union (TASZ)
TASZ is helping to ensure that refugees from Ukraine receive the healthcare they deserve in Hungary. On our website you can find basic information about healthcare access and our email legal helpline team will try to answer any other legal problems you may have in the healthcare system. Feel free to contact us with these questions even in Ukrainian or Russian.
Updates on the protection situation in Hungary
The Hungarian Helsinki Committee provides regular, reliable information on the situation at the Ukrainian-Hungarian border and of refugees fleeing Ukraine due to the Russian invasion.
Our updates on the protection situation in Hungary:
- 2 March 2022 update
- 7 March 2022 update
- 8 March 2022 update (incorporating the new Government Decree implementing the Council Decision)
- 16 March 2022 update (including an unofficial translation of the Government Decree implementing the Council Decision)
Analysis on what Hungary is asking additional funds for from the European Union is here.
Information leaflets for refugees are available in Hungarian, Ukrainian, English, and Russian here.
In case of questions:
We do what we have always been doing: protect the rights of refugees
You can support us so that we can continue helping more people
Support us with donations, it will help us continue offering high quality and free legal assistance for those in need.
Read and share our information leaflets and news with groups in which you are active.
Fill out and share the survey of the EU’s Fundamental Rights Agency on the experiences of those fleeing Ukraine on their resettling in the EU. The anonymous survey is available in Ukrainian, English, and Russian.