Information and legal assistance for refugees from Ukraine
The Hungarian government has extended the temporary protection of people from Ukraine living in Hungary for another year.
Information leaflets for people fleeing from Ukraine
- Information about the support available for accommodating refugees from Ukraine
-
Information for Ukrainian citizens fleeing Ukraine, for refugees recognised in Ukraine and for stateless persons and their family members
This document provides you with important information if
- you are a Ukrainian citizen,
- you are a Ukrainian citizen’s family member,
- you have been recognised in Ukraine as a refugee or as a stateless person,
- you are a refugee or stateless person recognised in Ukraine’s family member,
you lived in Ukraine prior to 24 February, and arrived in Hungary on 24 February or later. Persons fleeing Ukraine may enter Hungary at any border crossing without restrictions.
Information for Ukrainian citizens fleeing Ukraine, for refugees recognised in Ukraine
and for stateless persons and their family members (EN)
Информационный лист для перемещённых из Украины граждан Украины, лиц,
получивших статус беженца или лица без гражданства в Украине, и членов их семей (RU)
Інформація для громадян України, які рятуються з України,
визнаних біженців в Україні, для осіб без громадянства та членів їх сімей (UKR)
-
Information for those Ukrainian people and refugees who fled Ukraine before 24 February
This leaflet has useful information for you if you legally arrived in Hungary before 24 February 2022 and now you cannot return to Ukraine for the war AND you are a Ukrainian citizen or a family member (wife or husband, partner, children under 18, parents of a Ukrainian children and other relatives, who lived in the same household, even if not Ukrainian citizens) of a Ukrainian citizen, or if you have been recognized as a refugee or stateless person in Ukraine or are a family member of such person.
Information for those Ukrainian people and refugees who fled Ukraine before 24 February (EN)
Інформація для українців і біженців, які евакуювалися з України до 24 лютого (UKR)
Информация для тех граждан Украины и беженцев, которые покинули Украину до 24 февраля (RU)
-
Information for non-Ukrainian citizens fleeing from Ukraine
This leaflet has useful information for you if you don’t have Ukrainian nationality, but you lived in Ukraine and you had to leave Ukraine because of the war.
Information for non-Ukrainian citizens fleeing from Ukraine (EN)
Информация для спасающихся из Украины граждан не Украины (RU)
-
Information on the protection of children fleeing from Ukraine
Millions of children have been forced to leave Ukraine since the beginning of the war. They are in a particularly vulnerable situation, which is why they require an additional measure of legal and social support.
You can read our information leaflet here.
У вересні шкільний дзвінок пролунає і для дітей з України (UA)
В сентябре школьный звонок прозвенит и для украинских детей (RU)
-
Information Note about the legal situation of persons fleeing from Ukraine
This Information Note is addressed to professionals who provide legal assistance to persons fleeing from Ukraine.
Hungarian version of this document is available here.
-
Frequently asked questions and answers for refugees from Ukraine
We have gathered recurring questions that refugees from Ukraine have asked our staff and that we have not covered in our information leaflet. The document can be downloaded and distributed in English, Ukrainian and Russian.
Frequently asked questions with answers (EN)
ЧАСТО ЗАДАВАЕМЫЕ ВОПРОСЫ С ОТВЕТАМИ (RU)
ВІДПОВІДІ НА ПОШИРЕНІ ЗАПИТАННЯ (UA)
Downloadable sample applications for refugees obliged to move out
Those who have been forced to move, but wish to remain in their current accommodation with their families, can submit an application to the locally competent Protection Committee. For this, we prepared the following sample applications:
Sample application in Hungarian here.
Sample request’s Russian translation here.
Sample response for accommodation providers to continue to receive the allowance for both parents of underage children
On 1 August, the Hungarian government amended Decree 104/2022 on the care of persons arriving from Ukraine. In violation of the Constitution, government agencies and protection commissions interpret the amended provisions as not including both parents of underage children as eligible for subsidised housing. This creates a difficult situation for families and accommodation providers alike.
The Hungarian Helsinki Committee helps accommodation providers continue to receive the allowance for both parents of minor children. We encourage accommodation providers to send the attached letter to the county government offices and protection commissions to request the daily allowance for both parents. In the meantime, please get in touch with the Helsinki Committee so that we can support you at the earliest possible stage. We are working hard to end this unlawful practice and protect the rights of the people staying with you effectively.
The Hungarian Helsinki Committee assists refugees from Ukraine. Asylum seekers can count on us.
Since 24 February 2022, we have continuously been on duty, doing what we are good at: providing information, free legal assistance and accessible information notes for those who have to flee Ukraine. We are also responding to questions from international organizations and the media about the current situation.
You can contact us here:
ukrainecrisis@helsinki.hu
facebook.com/helsinkibizottsag
We set up a hotline for refugees from Ukraine where we can answer your questions in Russian on Monday: 9-12, Thursday: 14-18, Friday: 10-16.
Please call us at: +36 70 302 6219
Did you have a problem with our services? Were you harmed in any way when receiving our assistance? Contact us!
Other aid organizations
If you need help with questions that are not legal
-
Artemisszió Foundation - Mira Intercultural Community
The Mira Intercultural Community of the Artemisszió Foundation organizes community programs, Hungarian and other language classes and a mentoring program in the 8th district Mira House to promote the integration of migrants and refugees living in Budapest. Our community programs include trips outside Budapest, a soccer team, women’s yoga in the mornings, a moms’ club, intercultural evenings and celebrations, creative activities, information evenings, children’s and family programs. Hungarian and other languages are taught by volunteer teachers in adult, children and teen groups.Contact:
- E-mail: info@mira.artemisszio.hu
- Phone: +36 70 411 7135
- Facebook: https://www.facebook.com/mirabudapest
- Messenger: Mira Ház
-
Budapest Józsefvárosi Evangelical Parish - Dévai Fogadó
The Budapest Józsefvárosi Evangelical Parish – Dévai Inn supports people fleeing Ukraine on weekdays between 9 – 17 with the following activities: housing support, vouchers, material donations, clothing fairs, community events, individual and group social case management (housing, employment, health, education), community events to support trauma processing, free childcare, Hungarian as a foreign language and English language courses, art therapy sessions, children’s programmes and summer camps.
Contacts:
-
Cordelia Foundation
Cordelia Foundation provides psychological assistance with psychiatrists, psychologists, special therapists, trained interpreters and other helpers to those people fleeing Ukraine.
Contact:
- E-mail: cordelia@cordelia.hu
- Facebook: www.facebook.com/cordeliafoundation
- Phone: for Ukrainian or English speaking clients: +36 70 60 9122
-
EMMA Association
The beneficiaries of EMMA Association’s humanitarian programme are pregnant women and women with young children who have fled Ukraine. The Association’s professionals provide them support:
- in the form of personal support sessions, or
- information on sexual and reproductive health issues (antenatal care, childbirth, contraception, safe abortion in crisis situations)
- registration of newborns, registration of their nationality, and
- maternity allowances after childbirth.
Contact:
- Phone: +36 70 622 3346
- E-mail: humanitarian@emmaegyesulet.hu
- In person on Wednesdays between 10:00 and 14:00 in Budapest at Bihari János u. 16. I./7. (doorbell: 17)
-
Jesuit Refugee Service
The Jesuit Refugee Service helps the people fleeing from Ukraine with an accommodation programme. The JRS also helps the refugee children’s access to schools by organising teaching material on Hungarian as a foreign language and by organising workshops to children.
Contact:
- jmsz.hu
- info@jmsz.hu
- +36 30 459 8605 Tuesday, Wednesday, and Thursday between 9:00-12:00
-
Kék Vonal Child Crisis Foundation
The free helpline is also available for young Ukrainian refugees under the age of 24 who need emotional support or help. They can contact the Kék Vonal (‘Blue Line’) staff in their mother tongue, Ukrainian or Russian, every Tuesday and Thursday between 16.00 and 20.00 by phone on +36 80 984 590 or by e-mail: ukraine@kek-vonal.hu.
-
Lutherans
Lutherans support refugees with counselling, shelter, livelihood support and medication.
E-mail: helpu@lutheran.hu
-
Menedék Association
The Menedék Association provides a wide range of support to refugees and other foreigners through a complex social work toolkit, through individual and group sessions. We support people with their questions related to residence permits, family reunification, employment, long-term settlement, healthcare and education.
Contact:
- E-mail: menedek@menedek.hu
- Phone: +36 20 450 7245
-
Migration Aid
You can contact Migration Aid if you need
- information about your stay in Hungary: in this case you need help with information or find the right resource we can help you. The aim is to provide accurate and reliable information to people coming to Hungary from Ukraine or wishing to settle here. Our colleagues are available on weekdays from 9 am to 5 pm to provide assistance at the following contact details:
- E-mail: sos@migaid.org
- Phone: +36 30 299 4230
- Web: https://migaid.org/sos/
- Facebook: https://www.facebook.com/migaid
- SOS temporary accommodation: in this case, contact Migration Aid’s refugee hostel in Győr. Győr refugee hostel provides longer-term accommodation.
- Address: 9027 Győr, Hűtőház u. 5.
- E-mail: sos@migaid.org; gyor@migaid.org
- Phone: +36 30 299 4230
- Facebook: https://www.facebook.com/groups/migrationaidgyor/
- day care for your child: Migration Aid’s Learning Without Borders project provides day care for school-age children of families from Ukraine. Contact details:
- E-mail: lwb@migaid.org
- Phone: +36 30 2800 618
- Web: https://www.facebook.com/migrationaid.lwb/
https://www.facebook.com/migrationaid.lwb/
- information about your stay in Hungary: in this case you need help with information or find the right resource we can help you. The aim is to provide accurate and reliable information to people coming to Hungary from Ukraine or wishing to settle here. Our colleagues are available on weekdays from 9 am to 5 pm to provide assistance at the following contact details:
-
Next Step Hungary Association
The association offers educational and community activities for refugees, other third-country nationals and vulnerable people – adults and children alike – to promote social inclusion and labour market integration. A large variety of free educational programmes are available at Next Step Hungary Association throughout the year, such as language courses, IT trainings and robotics workshops. Soft skills development activities, handcraft workshops, and community events are also common. Reduced-cost car driving courses and forklift handling courses start on an ad-hoc basis, depending on organisational capacities. The association runs a free after-school homework centre and tutoring classes for children; and summer camps are organised in July–August. Most activities are in English, some are interpreted in Ukrainian.Distributions of in-kind donations – such as food, clothes, shoes, hygiene products, baby items or school equipment – among refugees, other third-country nationals and vulnerable people take place occasionally.Next Step Hungary Association operates a temporary accommodation for women where residents in need can stay for up to 3 months, based on the referrals of partner NGOs.In order to remain up-to-date about the association’s most current programme offerings, people are recommended to sign up for the Next Step mailing list (scrolling to the bottom of the front page).
Contact:
- Email: info@nextstepeu.org
- Phone: +3670 325 5205 – on Tuesday, Wednesday and Thursday between 10:00 and 18:00
-
UNHCR Hungary
UNHCR, the UN Refugee Agency, protects people forced to flee their homes because of conflict and persecution. We work in over 130 countries, protecting millions of people by responding with life-saving support, safeguarding fundamental human rights and helping them build a better future. In Hungary, UNHCR complements the Government’s efforts to support people arriving from Ukraine, coordinating with national authorities, civil society actors, and refugee-led organizations (RLOs).
If you have any specific needs, UNHCR Hungary can point you to the right direction to receive the needed support. If you would like to receive general information on the right to seek asylum and asylum procedures in Hungary, or if you have queries about asylum-related services, you can contact UNHCR Hungary at this email address: hunbucontact@unhcr.org.
Contact:
- UNHCR Helpsite: https://help.unhcr.org/hungary/
- Refugee Helpline (toll-free): +36 80 984 583 (Monday-Friday from 8am to 5pm)
- E-mail: hunbucontact@unhcr.org
- Facebook: UNHCR Magyarország
- Telegram: https://t.me/UNHCR_Hungary
Updates on the protection situation in Hungary
The Hungarian Helsinki Committee provides regular, reliable information on the situation at the Ukrainian-Hungarian border and of refugees fleeing Ukraine due to the Russian invasion.
Our updates on the protection situation in Hungary from 2022:
- 2 March 2022 update
- 7 March 2022 update
- 8 March 2022 update (incorporating the new Government Decree implementing the Council Decision)
- 16 March 2022 update (including an unofficial translation of the Government Decree implementing the Council Decision)
- 11 August 2023 update
- 3 September 2024 update
Analysis on what Hungary is asking additional funds for from the European Union is here.
Thematic reports from 2023
- Labour exploitation of refugees from Ukraine — Throughout 2022, we observed some reports of unfair labour conditions by applicants or beneficiaries of temporary protection who started to work in Hungary. Most reports complain about an unfair salary (e.g. receiving a substantially lower salary than agreed beforehand) or the fact that persons are employed without a contract.
- The situation of Romani refugees fleeing Ukraine — This short paper summarizes the HHC’s experiences gathered through monitoring visits since the beginning of the war regarding the situation of Romani refugees in Hungary. Due to the strong anti-Roma sentiments in Hungary, many had to face additional hardship during their reception.
We regularly monitor reception facilities where Ukrainian refugees are accommodated throughout Hungary. We summarize our findings in short, thematic reports.
We do what we have always been doing: protect the rights of refugees
You can support us so that we can continue helping more people
Support us with donations, it will help us continue offering high quality and free legal assistance for those in need.
Read and share our information leaflets and news with groups in which you are active.